Terms and Conditions

Last updated: 30/09/2024

Welcome to Plan B Repairs! By accessing our website and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Service Assessment Fees

Plan B Repairs reserves the right to charge a service assessment fee for evaluating the condition of devices brought in for repair. This fee will be communicated to customers prior to the assessment.

Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Electronic Communications

By using our services, you consent to receive electronic communications from us. These communications may include service updates, promotional materials, and other information related to your account or our services.

All content on this website, including text, graphics, logos, and images, is the property of Plan B Repairs or its content suppliers and is protected by Australian and international copyright laws.

Trademarks

All trademarks, service marks, and trade names used on this website are the property of Plan B Repairs or other respective owners. Unauthorized use of any trademark is prohibited.

License and Site Access

Plan B Repairs grants you a limited license to access and use this site for personal, non-commercial use. You may not reproduce, modify, or distribute any part of this site without prior written consent from us.

Membership Account

If you create a membership account with us, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

Reviews, Comments, Emails, and Other Content

You may submit reviews, comments, and other content, provided that the content is not illegal, obscene, threatening, or defamatory. Plan B Repairs reserves the right to monitor and remove any content that violates these terms.

Risk of Loss

All items submitted for repair are done so at your own risk. Plan B Repairs is not responsible for any loss or damage to devices during the repair process, except as required by law.

Product Descriptions

We strive to provide accurate product descriptions and pricing information. However, we do not warrant that the descriptions are error-free. If a product is not as described, your sole remedy is to return it in unused condition.

Disclaimer of Warranties and Limitation of Liability

Plan B Repairs provides its services "as is" and without any warranties of any kind, either express or implied. To the fullest extent permissible by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose. Our liability is limited to the maximum extent permitted by law.

Applicable Law

These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Australian courts.

Consumer Guarantees Act

Plan B Repairs complies with the Consumer Guarantees Act in Australia, ensuring that our services meet the guarantees provided by law.

Disputes

In the event of a dispute, you agree to contact us directly to resolve the issue. If we cannot resolve the dispute, you may seek legal recourse as outlined under applicable law.

Site Policies Modification

Plan B Repairs reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the site after modifications constitutes acceptance of the new terms.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Questions

If you have any questions about these terms and conditions, please contact us at: [email protected]